Customer Background
Northwest Staffing Resources is a privately owned and operated temporary, contract and direct hire staffing organization that was founded in May of 1985.

Its customer base includes large and small companies in a broad array of industries. Northwest Staffing Resources offers its customers expertise in on-site vendor programs, employee testing and evaluation services, project management, executive search and placement, and many other programs.

Since 1985, Northwest Staffing Resources has grown from a local business in Portland, Oregon to a regional West Coast company with multiple offices in Oregon, Washington, California and Idaho. It believes that its goal for operational excellence in all aspects of its business is what sets it apart from its competitors.

Situation
During the peak season for its food processing division, Northwest Staffing Resources processes 500+ time cards per week for five processing plants located in Washington, Oregon and California. Northwest Staffing Resources needed to improve its process for entering shift data into its staffing software system for payroll. Specifically, Northwest Staffing Resources wanted to:
- Eliminate the burden of manual payroll processing.
- Improve data accuracy during the payroll process.
- Reduce time spent entering and verifying data.
- Dedicate more time on its area of expertise - staffing - and less time on payroll.

Solution
Northwest Staffing Resources turned to its trusted staffing technology provider for a potential solution to its situation. The TempWorks answer? To develop an import feed to the TempWorks system for employee hours that were exported from the time clock solution used by the business.

"It's the next best thing to outsourcing payroll."
- Renee Chemarin, Northwest Staffing Resources

Results
Northwest Staffing Resources saw immediate results across the areas that were in need of improvement:

Time. Ten to fourteen hours of manual input dropped down to mere minutes.
Efficiency and Accuracy. One particular step - verifying that the correct employee is being paid - has been completely eliminated. Employee ID numbers are matched to the time clock ID during initial setup. Now, the TempWorks system does the job of matching the employee ID numbers, saving time and improving accuracy.
Manpower. Staff needed to complete the payroll process has been reduced. Before, the calculations and gritty details for multi-state payroll were costing Northwest Staffing Resources more manpower than it had available. With not enough administrative workers, it couldn't meet the tight constraints of the payroll schedule.
Client satisfaction. Since the shift data is pulled directly from the customer's timekeeping system, they feel confident in the accuracy of Northwest's payroll. Customers are pleased with the fast turn-around time of payroll to multi-state locations, and customized invoices ensure that hours are distributed correctly to their respective cost departments to help them manage their labor costs. Payroll has been designed to meet their needs.

The entire payroll process has been simplified and is now completed 100 percent electronically. That helps bring Northwest Staffing Resources closer to its goals of operating as a paperless and environmentally friendly company.

For more information on Northwest Staffing Resources, visit: www.nwstaffing.com.