Payroll Processing FAQ
How does it work?
Tempworks makes it easy to switch from ADP or in-house
payroll. We have successfully converted hundreds of
businesses to our system, and all we need to get started is your
tax information and year-to-date balances. You can convert at
any time of the year, and we make it so you only need to provide
one W2 per employee at year-end.
What kind of training do you provide?
We provide both online training in the form of webinars and a
full library of video clips, but often we train onsite for the
client or the client comes to our offices. Although most
users adapt to the system very quickly, the onsite training can be
very helpful during a larger conversion. We provide 7x24
phone support for your ongoing support needs.
Do you offer Direct Deposit? Emailed Direct
Deposit Notification?
Yes, and many of our clients use our paperless payroll
processes. No direct mailing of paychecks or direct deposit
notification is necessary.
How many earnings and deductions can we have with your
system?
There are no limits on paycodes or deduction types..
What kinds of reports do you provide?
We offer many reports from check registers to GL feeds.
All reports can be run for specific divisions or nodes in your
database. You can run the reports at any time.
How do I access the system?
We provide you with a Microsoft certified application that
allows you to access your system from anywhere on the internet.
How do you handle mistakes like incorrect pay rate or
paying the wrong person?
Almost all corrections can be quickly made using our check void
process.
Can we get checks the same day? Do you support
paycards?
You can get same day checks by printing the checks at your
location. Alternatively, you can use our direct deposit or
pay-card solutions.
How long have you been in business?
Tempworks incorporated in 1997. We've been doing payroll
services since the 1970s.
How secure is your system?
Tempworks operates fully redundant systems including a hot-site
for business continuity. We have never missed a payroll and
fully bonded and insured.
"Since coming on as a TempWorks Venture customer, I have been
impressed with great customer service. The staff is so easy to work
with and is always there to help with any questions that I have. My
issues are always addressed promptly and professionally. The
TempWorks application itself is FANTASTIC. I have used several
other systems in the past, but this one is outstanding. It is so
user- friendly and training my staff on it has been very
easy." - Celina Bianco, First Source Labor & Staffing