Since 1998, Star Staffing has served clients and candidates across Northern California. With a mission to exceed the expectations of both clients and employees, the dedicated team at this women-owned, full-service staffing agency strives to build relationships based on integrity, a commitment to safety, and operational excellence.
Star Staffing has partnered with TempWorks for three years, currently using Enterprise Infinity, WebCenter, and HRCenter as well as partner integrations with PeopleG2, Call-Em-All, and E-Verify. Lauren Jones, Senior Director of Operations at Star Staffing, says, “The TempWorks support and training staff has been very attentive and helped to solve challenges in cost-effective ways. A one-hour fix implemented by a TempWorks support team member saved our administrative staff from seven hours of manual data entry.”
Tools to Implement More Efficient Work Flow Processes
In the light industrial industry, large orders come in quickly and need to be filled almost immediately. Team members at Star Staffing have been able to set up a work flow process within the TempWorks Enterprise system to efficiently and quickly fill these orders as a mass action function. This has saved valuable time and resources trying to track down individual candidates to fill large orders.
Meeting the Needs of a Fast-Paced Industry
The team at Star Staffing has also used TempWorks system functionalities to develop more efficient internal operational processes to meet the fast pace of the hospitality industry of Northern California. Clients in this industry often prefer to work with a consistent team of workers. Star Staffing was able to add interest codes to their system and link them to specific recruiters, creating an easy process to ensure that clients could expect the same level of service whenever they needed a job order filled.
Relieving Pain Points with Successful Partner Integrations
By removing the need to constantly navigate between two systems, the integration with PeopleG2 has reduced the pain points associated with background checks. Star Staffing has created an efficient internal work flow with this new integration which centralizes data entry for better data integrity and helps recruiters focus on other responsibilities.
“In addition to creating more efficient processes that save time and resources, TempWorks enabled us to go 100 percent paperless in November 2017. We now have paperless work flows in both English and Spanish. Going paperless will save us a significant amount in printing costs on applications alone. When we first started the process of implementing paperless onboarding, the TempWorks trainers went above and beyond the required training and spent extra hours to make sure that we knew how to use the system correctly and efficiently,” says Jones. “In 2017, Star Staffing was excited to make the SIA list for the Fastest Growing Staffing Firms in the U.S. To keep up our pace in the industry, our relationship and continued support and innovation from TempWorks is integral. We look forward to growing with TempWorks and evolving with the latest developments in staffing technology.”