Business Analyst, Payroll and Tax Compliance

A Business Analyst specializing in Payroll and Tax Compliance will help TempWorks deliver important product improvements that drive customer satisfaction pertaining to, but not limited to, multi-state payroll, tax administration, workers’ compensation, wage garnishments, new hire reporting, paid leave administration, fringe benefits, year-end reporting, W-4s and state exemption certificates, and sales tax processes. This role requires proficiency in local, state and federal payroll and tax regulations with the ability to translate them into user stories for the Development Team(s). This will involve writing and validating business requirements, use cases and business care workflows, as well as active participation in sprint planning and internal knowledge transfers.

General Responsibilities:

• Oversees research and changes in payroll and tax compliance to provide advice/recommendations for implementing actions that ensure compliance
• Engages with customers and internal stakeholders to perform detailed research and analysis to elicit business requirements
• Collaborates on organizational design work and prepares/reviews business cases with cross-functional teams across disciplines, including Development/QA, Product, UX, Operations and Support
• Works closely with the UX Designer to advise on end-user’s business needs during the design process
• Applies company and industry documentation standards and best practices to translate high level business cases into detailed business requirements, business process workflows, and use cases through the creation of detailed user stories
• Participates in team sprint planning, scoping exercises, stand-ups, retrospectives, and sprint reviews
• Acts as the liaison between Development and internal/external stakeholders
• Cultivates, captures and stores knowledge in a shared location(s) and utilizes communication strategies to facilitate internal knowledge transfers
• Audits completed work to validate that business requirements are met
• Performs requirements reviews with internal and external stakeholders
• Maintains an in-depth understanding of our product suite, markets, and customers
• Performs other related duties as assigned

Required Skills and Abilities:

• Exceptional and succinct verbal and written communication skills
• Cultivates and promotes positive relationships with key business stakeholders, Development Teams and cross-departmentally by exercising strong interpersonal skills
• Remarkable research capability and analytical acumen
• Ability to perform tasks while maintaining accuracy and attention to detail, and contributing to high team velocity without experiencing a loss in personal productivity
• Ability to work in a fast-paced, agile environment
• Demonstrated knowledge of scrum, and business analyst best practices
• Ability to translate technical information to a non-technical audience and vice versa
• Self-starter and creative problem solver that takes ownership of projects and sees them through delivery
• Ability to stay up-to-date on US payroll and tax laws at the local, state and federal levels
• Proficient in Microsoft Office suite, including ability to navigate Azure DevOps

Education and Experience:

• Bachelor’s degree within a related field preferred or comparable experience in lieu of a degree
• 3+ years of experience as a Business Analyst, Product Analyst, or similar role within an enterprise software company preferred
• 2+ years with payroll experience is preferred
• 2+ years as a Paralegal or Legal Assistant in Employment Law and Compliance may be beneficial to success in the role, but is not required
• Experience in documenting user stories, use cases, and business requirements for web-based enterprise applications required
• Knowledge of the Software Development Life Cycle within a Software as a Service (SaaS) organization preferred

Physical Requirements:

• Prolonged periods sitting at desk and working on a computer
• Must be able to lift up to 10 pounds at times