Business Analyst

Job Summary:

Are you looking for a job or looking to make a difference? TempWorks is on a mission to create extraordinary products that solve important problems by connecting job seekers and businesses. We’re looking for an experienced Business Analyst to help us deliver important product improvements which provide high value to our customers and delight our end-users while aligning to our business objectives.

As a Business Analyst at TempWorks, you will be responsible for research, analysis, and writing business requirements for new products and product improvements throughout the TempWorks’ suite of products.

General Responsibilities:

• Engage with customers and internal stakeholders and perform detailed research and analysis to elicit business requirements
• Collaborate with cross-functional teams across disciplines including product, UX, engineering, QA, and client success/support
• Using company and industry documentation standards and best practices, translate high level business cases into detailed business requirements, business process workflows, and use cases through the creation of detailed user stories
• Work closely with UX Designer to advise on user’s business needs during the design process
• Perform requirements reviews with internal and external stakeholders
• Participate in team sprint planning, scoping exercises, stand-ups, retrospectives, and sprint reviews
• Act as the liaison between development and internal/external stakeholders
• Perform internal knowledge transfers as needed –train the trainer, not conduct the trainings
• During active development, review completed work to validate business requirements have been met
• Maintain an in-depth understanding of our product suite, markets, and customers
• Performs other related duties as assigned

Required Skills and Abilities:

• Exceptional and succinct verbal and written communication skills
• Interpersonal skills to work collaboratively with software development teams and stakeholders
• Remarkable research capability and analytical acumen
• Organized with a high attention to detail
• Ability to work in a fast-paced, agile environment
• Demonstrated knowledge of scrum, and business analyst best practices
• Ability to translate technical information to a non-technical audience and vice versa
• Self-starter and creative problem solver with strategic thinking skills

Education and Experience:

• Bachelor’s degree within a related field preferred or remarkable experience in lieu of a degree
• 3+ years of experience as a Business Analyst, Product Analyst, or similar role within an enterprise software company
• Experience in documenting user stories, use cases, and business requirements for web-based enterprise applications
• Knowledge of the Software Development Life Cycle within a Software as a Service (SaaS) organization

Physical Requirements:

• Prolonged periods sitting at desk and working on a computer
• Must be able to lift up to 10 pounds at times