Case Study:

ULG Companies, LLC Embraces Valuable Benefits of TempWorks Beyond Mobile Functionality

 

 

Founded in Atlanta, Georgia, Chase Professionals has grown to a successful recruiting/staffing firm with 24 branches. Since 1979, Chase has helped thousands of people accomplish their professional goals whether they are looking for full-time jobs, opportunities to earn money for a short period of time, ways to improve skills and learn new ones, or entry-level experience for new graduates entering the work force.

Chase Professionals became a TempWorks client in 2004 and went live in January 2005. For more than a decade, Chase employees have built trusted relationships with the TempWorks management and support teams. These tight-knit relationships have made the Chase team feel like any challenges that arise are immediately prioritized by TempWorks. When an issue occurs that may impede necessary workflow such as weekly payroll, TempWorks has reliably stepped in and worked together with Chase to successfully complete payroll every single time.

Consistent responsiveness has been the key to preserving the close relationship between Chase employees and the TempWorks team. According to Gabby Cabezas, system administrator at Chase Professionals, “TempWorks support services are streamlined and it’s clear that they work hard to provide an easy and efficient support process. Our employees are confident that if an emergency-type situation were to occur the TempWorks team would address it quickly and efficiently.”

Chase Professionals is a self-hosted client with 100 users and has especially appreciated the extent to which the software can be customized to meet the needs of the company and each of the individual branches. TempWorks software is a solid, stable system that has also helped to automate many previously manual processes, such as weekly insurance deductions, saving Chase employees significant time and resources.

Current software and integrations that Chase Professionals use includes:

  • Enterprise Infinity
  • WebCenter
  • DocCenter/HRCenter
  • E-Verify
  • WOTC
  • Prove IT

“As a TempWorks client, it feels like we’re all in this together. We’ve never been treated like a little fish in a big pond. Over the years, we’ve encountered challenges and have seen many changes occur in the staffing industry. We have needed to make sure we remained compliant as well as competitive in our field. TempWorks has allowed us to do both. With TempWorks, we’ve always experienced quality service as a highly valued client,” says Cabezas.