While certain industries have shrunk due to continued shutdowns, others have experienced almost explosive growth. For the staffing industry, this means that many agencies have had to shift sectors to stay afloat. Across the globe, it means many people are either seriously considering or simply being forced to pivot careers in order to stay employed.

In some cases, career pivoting is necessary (for example, if a worker’s industry has come to a complete halt), and in others, people are using the pandemic as an opportunity to begin long-awaited shifts in their careers. In either case, staffing agencies can support these pivots with proper reskilling. Although there are a few steps agencies can take to remain competitive, reskilling is quickly becoming essential for agencies and other business to adapt quickly and thrive in a constantly evolving market.

Reskilling your temporary employees is a challenging process, but the steps are relatively simply:

  1. Identify high demand skills
  2. Look at available candidates
  3. Train candidates on new skills
  4. Place reskilled workers in new jobs and ensure quality control

These days, a staffing agency’s success is defined by how well they can break into new sectors and meet the demand for different industries. To accomplish this, begin by identifying high demand skills. Then locate temporary employees with adaptable skillsets who might succeed in a new job (training adaptable candidates is easier and faster than training workers in entirely new skillsets). Once you have placed your reskilled workers in a new job, make sure you measure quality control—you’ll want to ensure your candidates are succeeding in their new jobs! Make changes to your process as necessary.

Creating a reskilling process can be a time-consuming task, but as career pivoting becomes more common in the current economy, making changes to accommodate the shifts in recruiting is necessary for businesses to succeed right now. And the benefits of reskilling, which include diversifying your candidate pool and allowing you fill a greater variety of job orders, will pay off long after the pandemic ends.

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Don’t skip any crucial steps in laying the foundation of your business. With this playbook as your guide, get ready to future proof your business.