
Looking for an all-in-one staffing software solution?
Has the lack of efficiency or technical errors with your current staffing software solution had an impact on your business? With a fully-integrated front and back office solution and a seamless implementation experience, TempWorks can help. Operon Resource Management was looking for a seamless solution. Director of Operations, Corrie Judge, and her team at Operon needed to source a solution that would have both front and back office functions and provide a robust enterprise software platform. Operon’s successful transition to TempWorks Software helped to promote greater satisfaction, more productivity, and increased efficiency within the business.
Our case study reviews the implementation process and examines the Boston, MA branch of Operon Resource Management which successfully implemented TempWorks Enterprise software in 2017. There was a strong participatory approach in the implementation process with TempWorks trainers and Operon’s staff, resulting in extensive user training and support and contributing to a successful software transition. Operon is currently scheduled for the next phase of implementations, which includes TempWorks front office browser-based applications, Web Center and HR Center recruiting tools.
Key success factors for Operon’s staffing software implementation included:
- Evaluation of existing platforms and areas for needed improvement
- End user consideration
- Partnership and support from internal IT
- Advanced planning for data conversion
- Professional guidance from TempWorks trainers for customization of modules
- Use of live trainers on-site for a week with highly effective parallel
- Preservation of high customer service levels for the business during implementation