Case Study:

Workforce Unlimited, LLC: Software that Fits

 

 

The Test: Software that Fits

WorkForce Unlimited is a client driven, full service employment firm serving from Roanoke, Virginia to Charlotte, North Carolina. They view both candidates and employers as clients. They offer services for temporary/contract jobs, temporary/contract to hire, direct hire placement, payroll servicing, pre-employment or random drug testing, skills assessments, background screening, and more. They have approximately eighty users and twelve branches. Staff is courteous and professional. Prompt response times are their top priority.

Ready, Set, Action

After poor service, lack of efficient user function, and rumors of their vendor leaving the staffing space, WorkForce Unlimited knew they had a large problem on their hands. Chief Executive Officer, Mike Brannock, put together a user committee to strategize solutions to their vendor problem. They needed software to fit their needs and keep them ahead of the staffing industry curve.

With his CFO and IT Director, Mike narrowed down the choices to three software solutions. The team chose the company whose product was the most user friendly, whose sales and training team could provide them with the best connection and service, and whose approach to ACA compliance would instantly make their lives easier. WorkForce Unlimited chose TempWorks Software.

The TempWorks Effect

TempWorks Vice President of Specialty Support, Melanie Kramer, arrived on the scene for WorkForce toward the end of implementation. Her years of experience allowed her to understand their concerns and worries as they moved through the last phase of stabilizing their TempWorks Software transition.

“There are a number of positive success stories with TempWorks and their team,” said CEO, Mike Brannock, “Melanie Kramer jumped in to help us with finalizing custom reports and internal, specific requests made around PTO accruals. She was extremely helpful and knowledgeable!”

WorkForce Unlimited loved the customized portions of the process. “Anytime TempWorks has customized the software for us or recommended best operational practices to us, it has allowed us to operate more efficiently or to solidify a sales proposal for a client.”

After four years of working together, WorkForce Unlimited has learned to count on the knowledge of key staff members who service the account, strong customer service, and the ability to easily customize software that meets their every need!

Michael Brannock, Chief Executive Officer of WorkForce Unlimited, LLC

WorkForce Unlimited, LLC is an award-winning and industry leading regional staffing firm headquartered in Mount Airy, NC.

Software

Sales Experience | CRM
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Services

Consulting

We evaluate gaps and weaknesses in your internal processes and recommend solutions.
Payroll Funding
A flexible solution that ensures you always have the cash flow needed to meet payroll obligations on time.

Payroll Processing

Reliable, cost-effective billing and payroll processing, from automation and enhanced workflows to built-in compliance and collections support.

Tax Processing

Full-service tax support, from making tax payments on your behalf to filing returns.

W-2 Management

From reconciling accounts to planning for tax time, year-end accounting is overwhelming. Simplify the process with our expert W-2 management & distribution.

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Support & Resources

Support

Contact us today by phone, speak to an agent via live chat, or check out the knowledge base for on-demand support.

Training Programs

With onboarding and robust, ongoing training programs, we can help you make the most of the TempWorks platform.

Blog

Read news on the impact TempWorks Software is making in the staffing industry.

Webinars

Training webinars can help your business run our software more efficiently.

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About TempWorks

Don’t skip any crucial steps in laying the foundation of your business. With this playbook as your guide, get ready to future proof your business.

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