To help you make the best decision for your staffing firm, we’ve put together a checklist of key factors to consider and questions you can ask while you’re vetting ATS platforms.

Productivity and Efficiency

• Look for an ATS that has everything you need in one place, including applicant tracking, recruiting, onboarding, and performance management.
• The day-to-day practices of staffing professionals are changing as technology advances. Is the ATS prepared for the future of the recruiter?
• Make sure the ATS you choose meets your specific needs. Consider the size of your organization, your industry, and your budget.
• Your ATS should enable you to focus on high value touchpoints that help you grow your business. Is it automating repetitive tasks? Does it free up your team to focus on building relationships?
• Choose an ATS that works well for both your front office and back office. A fully connected ecosystem will help you streamline your workflow and improve efficiency.
• Your staffing software is integral to creating a successful talent journey. What will your onboarding look like?

Growth Opportunity

Your growth potential will be largely impacted by your cash flow and technology. Make sure you choose an ATS that can grow with you. 

Even better, some ATS providers (such as TempWorks) offer payroll funding to increase your cash flow and help you scale your operations.

Implementation, Disruption, and Training

• Ask how long you can expect your implementation process to take—and ask existing clients whether the ATS provider typically sticks to their implementation timeline. 
• What training do they provide to your teams during your onboarding process? 
• How do they help you encourage adoption across your teams? 
• What ongoing training do they provide? 
• Make sure the ATS provider offers responsive customer service. What does their support look like? What are their hours? What are their average response times?

Year End Support

Year end is a pivotal time for staffing firms. Make sure your ATS provider offers the tools and support you need to create a smooth year end.

• Do they have data integrity checks (that is, tools for helping you check for duplicate or incomplete data)? 
• Do they offer data migration? 
• What reporting capabilities do they have? 
• Can you outsource your year end to them, freeing up valuable resources for your team? 

Service & Partnership

The best staffing software will pair advance technology with an emphasis on service. Look for a provider who is invested in your success and centers the people aspect of your business. That means:

• Personalized onboarding and training,
• Responsive, expert technical support, and
• Regular updates and improvements that take into consideration client feedback

A provider who is committed to your success will go above and beyond to understand your unique needs and challenges—and will work with you to develop a customized solution that meets your specific requirements.

Contact us today to learn more about our ATS solutions and how we can help you grow your business.