Having the right tech stack is essential to optimizing business operations for your staffing firm. But what is a tech stack? And how do you decide what to include?
Your tech stack refers to the combination of technology tools your company uses to achieve its goals. It is the backbone of your business, supporting the work of your recruiters, administrative staff, and temporary employees.
The trick to building the perfect staffing tech stack? There isn’t a one-size-fits-all approach. Your technology needs will depend on the size of your staffing business, the roles on your team, the industry you’re in, your day-to-day tasks, and your overarching objectives.
Here’s what you need to know to start building a tech stack that serves your staffing firm’s needs.
Why Your Tech Stack is Important
Why does your tech stack matter in today’s staffing landscape?
Choosing the right technology helps your business stay competitive in the marketplace.
We are still seeing a shortage of job candidates in today’s market. This makes it more important than ever to reach, screen, hire, and onboard employees before your competitors—and to retain them, too.
For example, if a job candidate applies to positions at multiple staffing companies, they’re more likely to accept an offer from a company that reaches out to them instantly and makes it easy to schedule an interview. With functionality such as text messaging automation and job board distribution, you can place applicants in jobs before other companies have made first contact.
Technology can automate processes and workflows to boost your recruitment efforts.
When your recruiters are busy with administrative tasks, they have less time to reach out to job candidates. Automation allows you to speed up tasks such as sourcing and screening, enabling your recruiters to reach more candidates.
You can leverage technology to improve your candidate experience.
The right tech stack will make it easier to for applicants and employees to fill out paperwork, view open jobs, and communicate with your staffing firm. When you create a successful candidate experience, your employees and job applicants are more likely to speak highly of your company, which increases your reputation and generates more referrals.
Building a Successful Tech Stack
What goes into creating a tech stack for your staffing firm?
1. Establish your goals and roadblocks
First, you will need to determine the short-term and long-term goals you have for your company. What tools does your team need in order to make these goals possible?
Think about your roadblocks, too. What challenges does your staffing firm face? Is it the shortage of job candidates? The administrative burden on your recruiters? Disconnections in communication with temporary and contract employees or applicants? Being able to identify these obstacles will help you zero in on your technology needs.
2. Consider your users
Next, determine who will be using your tech tools. This may include:
- Payroll staff
- Job candidates
Each of these users will have different needs depending on their daily tasks. A recruiter will need to easily source, evaluate, and engage with job candidates. Your payroll staff must process timecards and issue paychecks accurately and efficiently.
Meanwhile, your job candidates will need to find your job listings online, and your existing employees will want to reference important documents and receive communication about new opportunities as their existing contracts end.
3. Audit your existing tech stack
Whether you are just getting started or are already established in the staffing industry, take a look at the tools you have available. Which challenges does this tool address? Are there roadblocks you identified in step 1 that are not being mitigated by your current technology?
4. Select tools that deliver the highest value—for today, and for tomorrow
Once you’ve determined your goals and the needs of your team, you can begin examining your technology options.
A big part of this decision-making will involve planning for future business development. It’s important to have the tools your team needs to succeed today, but you will also want to make sure you are planning for your company’s eventual growth. Are the tech tools you’ve chosen built to scale with your business?
A sample tech stack could look like:
- A CRM and ATS that is user-friendly and designed to meet your staffing company’s unique needs. Look for staffing software that enables both front and back-office functionality, as well as one that offers exceptional customer support.
- An employee engagement mobile app such as Buzz, which allows employees to submit timesheets, check messages, view paychecks, access assignment details (such as location and dress code), and search for open positions.
- Messaging tools to help your recruiters reach candidates and fill jobs more quickly.
- An integration to automate job board descriptions, post to multiple job boards at once, and reach more job seekers.
- Background check tools that allow you to decrease your time-to-hire.
Having multiple technology solutions within your tech stack may seem daunting. But with TempWorks, these tools are located in one central place: Beyond. When you have all of this functionality in one platform, you improve the efficiency of your staffing firm, making it easy for your team to perform their day-to-day tasks without navigating multiple platforms.
Not sure which tools are right for your business? TempWorks partners with the industry’s best integrations to provide solutions that meet your company’s needs. Whether you’re a new or existing client, our team of staffing experts is available to help you start building your tech stack.
5. Consult your staffing software provider
The staffing industry has no shortage of technology options. Many tools overlap in functionality, too. It helps to have the right support system to ensure you have the right solutions for your business.
If you’re a TempWorks client, you have the upper hand in building your tech stack; our team of experts is ready to assist you in choosing the right tools for your company.
Are you a current TempWorks client looking to optimize your tech stack? Reach out to your account manager today to discuss options.
Looking for a software provider with industry-leading technology solutions? Contact our team to learn more.