The staffing industry is facing unprecedented challenges amid the COVID-19 pandemic. Like most businesses across the globe, many agencies are scaling back operations and wondering what they can do to weather out the crisis and come out poised for success on the other side. Innovation and effective communication are critical traits for success in such a turbulent economy. These three tactics can help your agency achieve them:
1. Find a Niche
Differentiating your agency can help you become an extra competitive and invaluable player. Choosing a niche will allow you to concentrate your resources into a specific area, preventing your agency from spreading itself too thin. Your recruiters will become industry experts in your chosen field, which will enable them to select higher-quality candidates for your customers and help your agency stand out from the competition.
2. Master Remote Communication
Although we hope the workplace will soon return to normal, it is well within the realms of possibility that much of the workforce will be operating remotely for some time. Managing communication within the constraints of remote work is therefore crucial for business success. Recruiters should be able to reach potential candidates from the safety of their homes, and candidates should be able to fill out applications and accept job offers without hassle. TempWorks Software offers tools to make these remote interactions simple and productive for your agency. TempWorks BeyondTM lets you access your onboarding and recruiting needs with a mobile-optimized ATS and CRM software, and our TempWorks BuzzTM app for employee engagement is designed specifically for smartphones, allowing recruiters to easily connect with temporary workers. These tools help staffing agencies manage workloads and communication efforts in ways that prioritize employee safety during the pandemic.
3. Plan Ahead
It’s likely that the staffing industry will emerge from the pandemic permanently changed. Even if you have had to downsize your resources, you should invest time in thinking of creative changes you can make to business operations. What could be more efficient? What processes can you put in place to prepare for the future? Agility and adaption are often the hallmarks of companies that remain competitive and successful during and after times of crisis.
By defining your staffing agency’s niche, using the right tools, and adapting to what is quickly becoming a fully mobile and remote workforce, your staffing agency can survive this pandemic and experience success. If you would like to know more TempWorks BeyondTM, TempWorks BuzzTM, and other mobile tools for staffing agencies, please contact us to learn more.